Induction & Onboarding
Induction Training is absolutely vital for new starters. All new employees must be able to adapt and integrate into their new working environment as easily & quickly as possible. A lot of onboarding focuses on the formal side of the organisation and can often be too functional & formal. The tone is set from the top and a more innovative approach helps staff understand the informal side of the organisation and accelerates their acclimation and boosts retention & long term performance.
To provide a proper, professional first impression of your organisation we can help with you the identification of the general items and work with you to generate your specific requirements. We can provide advice to help distil the many methods of training down to those that will best suit your employees.
If you want to move beyond the organisation's history and formal operating procedures we can work with you to design and customise your Induction Programme so that it not only help new staff feel welcome but also excites and delights them towards delivering improved customer service. We do this by ensuring that the impetus is not just on the organisation but also on the individual. This helps to communicate expectations around the organisations Culture & Brand but also creates the space & opportunity for authentic engagement & self expression.
- Accurate information is received by the employee
- Employees feel welcome & motivated
- Good work habits are quickly instilled
- Clear expectations are established
- Consistent implementation
- Well-equipped and empowered employees
- Develop a strong & positive culture
- Improves staff retention & delivery of customer service